A Short Introduction to Queueing Theory

Hotel Location Problem Using Erlang Queuing Model under Uncertainty (RESEARCH NOTE)

Determining and selecting an appropriate location to construct a hotel is one of the most challenging concerns which hotel industry investors are facing with. In this study we attempt to find a suitable response to this research/application need by a mathematical model using the queueing theory and the fuzzy logic. Therefore hotel, the reception system and travelers accommodations are formulate...

Introduction to Queueing Theory

Fuzzy Hierarchical Location-Allocation Models for Congested Systems

There exist various service systems that have hierarchical structure. In hierarchical service networks, facilities at different levels provide different types of services. For example, in health care systems, general centers provide low-level services such as primary health care services, while the specialized hospitals provide high-level services. Because of demand congestion in service networ...

Application of Queueing Theory to the Analysis of Changes in Outpatients' Waiting Times in Hospitals Introducing EMR

OBJECTIVES This research used queueing theory to analyze changes in outpatients' waiting times before and after the introduction of Electronic Medical Record (EMR) systems. METHODS We focused on the exact drawing of two fundamental parameters for queueing analysis, arrival rate (λ) and service rate (µ), from digital data to apply queueing theory to the analysis of outpatients' waiting times. ...

Rare Events and Heavy Tails in Stochastic Systems

This is a set of lecture notes on large deviations and heavy tails in stochastic systems. After an introduction, a short and biased review on heavy-tailed distribution is given. Applications are mostly concerned with stochastic networks, and cover single-server queues, regenerative processes, and fluid models.